These terms explain how we work together when you use any Hadey business. They are written to be clear and fair to you.
Last updated: February 2026
These terms apply to your use of the websites, the booking platform and the services provided by Hadey Global Services Limited, registered in England & Wales at Companies House under number 17346690 and in Nigeria with the Corporate Affairs Commission under RC 7906781, and its brands Hadey Travels Global and Book with Hadey. By using any of our services you agree to these terms. If you do not agree, please do not use the services.
Hadey Global Services Limited is a company registered in Nigeria and based in Ibadan, Oyo State. We are the parent company that brings our travel businesses under one group and one standard of care.
We help you plan, book and protect your travel. This includes flight booking and ticketing, visa assistance, student and work visa support, passport services, proof of funds, travel insurance, hotels and shortlets, and travel eSIMs. Some services are delivered directly by us, and some are delivered by trusted partners such as airlines, hotels and insurers.
When you make a booking, you agree to give accurate information and to pay the full price shown before your booking is confirmed. Prices are quoted clearly, and the amount you see is the amount you pay. A booking is only confirmed once payment is received and you receive a confirmation from us. Payments are handled by secure payment processors.
Many travel products, such as flights, hotels and insurance, are provided by third party suppliers. Those products are also subject to the supplier own terms, including their rules on changes, cancellations and refunds. We will always help you understand and apply those rules, but some conditions are set by the supplier and are outside our control.
We provide honest guidance and full support with visa, admission and immigration applications. Please note that the final decision on any visa or immigration application rests entirely with the relevant embassy, high commission or government authority. We cannot and do not guarantee the outcome of any application. Our role is to prepare and present your application as strongly and correctly as possible.
Where a change, cancellation or refund is possible, it follows the rules of the specific product and supplier, along with any service fee that applies. We will explain the options clearly before you decide. Some travel products are non refundable once booked, and we will always tell you when that is the case.
You are responsible for giving correct details, holding valid travel documents, meeting the entry rules of your destination, and arriving on time for your travel. Please review every confirmation carefully and tell us at once if anything looks wrong.
We work hard to deliver every service with care and accuracy. To the extent allowed by law, our responsibility is limited to the value of the service you paid us for, and we are not responsible for losses caused by third party suppliers, by events outside our reasonable control, or by information you provided that was incomplete or incorrect.
The names, logos, text and design across our sites belong to Hadey Global Services Limited and may not be copied or reused without our permission.
These terms are governed by the laws of the Federal Republic of Nigeria, and any dispute will be handled under Nigerian law.
We may update these terms from time to time. The date at the top of this page shows when they last changed. Continuing to use our services after a change means you accept the updated terms.
If you have any question about these terms, reach us at admin@hadeyglobalservices.com, call +234 816 581 3470, or message us on WhatsApp.